Knowing About the Rules and Regulations

Terms of Service

We reserve the right to reject, terminate, or disable any service at our discretion, with or without cause. As an independent hosting provider, misuse of our ticketing system, live chat, or support system by submitting excessive or unwarranted complaints may result in the suspension of your account. The only valid reason to contact us regarding offshore hosting is to report technical issues with the server. We enforce minimal content restrictions, as long as they comply with applicable laws and regulations. Do not sign up if your intent is to violate our policies. We actively monitor for violations and will enforce terms without exception.

Service Policy

1. Configuration Requests

   For fully managed dedicated servers, customization of configurations, firewalls, DNS, and HTTPD settings may be required. These are provided for dedicated ADS services.

2. 
   

3. Software Requests

   Software installations are permitted if they do not compromise the security, stability, or performance of other users on the server.

4. 
   

5. Emergency Support

   We do not provide emergency support, phone support, or live chat support. Response times may vary, and support could take several hours in some cases.

6. 
   

7. Webmaster Assistance

   We do not offer support for webmaster-related issues, coding difficulties, or error resolution. Any website-specific issues, including library or configuration problems, must be resolved on your end.

8. 
   

9. Backups

   While we maintain backups, we are not liable for any data loss.

Prohibited Content and Activities

• Child pornography or related materials are strictly prohibited.
• Spam-related content, including email lists, mass mail programs, or scripts, is forbidden.
• Harassing materials that provoke retaliation are not allowed.
• Phishing pages are strictly prohibited.
• Exploitation scripts are not permitted and may result in immediate termination.
• Malicious botnets, trojans, viruses, or any malicious software are strictly forbidden.
• Spam, mass mailing, and email marketing in any form are not allowed.
• Abuse of resources or cron jobs will result in suspension or termination.
• PHP/CGI proxies and CGI-IRC scripts are strictly prohibited.
• Fake or disposable mailers, mass mailers, mail bombers, and SMS bombers are not allowed.

Refund and Credit Policy

No credit or refund will be issued for service interruptions resulting from violations of the User Agreement.

By using our services, you agree to comply with these terms. Violation of these policies may result in suspension or termination of your account without refund.